CEM - Customer Experience Monitor
I'm very proud to let you know that we are in the top 20% of the chain, maybe even in the top 10-15%! This is an amazing accomplishment and you should be proud of yourselves!
We have been getting great feedback from our guests about cleanliness, attentive & courteous, fast service, and friendly service. As you know, this is how we Win Hearts Every Day - strategy!
Keep up with the great work!
You make a difference!